Privacy Policy

Last updated: October 2026

This policy explains what Autumnfirst Pest Control ("we", "us") does with your information when you visit autumnfirst.garden, call the phone number on this site, or send in a form. It is a general template, not legal advice.

What We Collect

Some information comes straight from you. When you call or fill out a form, you may give us your name, phone number, email address, location and a short description of your pest or wildlife problem.

Some information is collected automatically while you browse. This can include your IP address, browser and device type, the pages you open and when you visited. Calls to the number on this site may be tracked. In some cases they are recorded for quality and billing purposes.

What We Use It For

We use your information to:

• Match you with an independent pest control or wildlife removal provider that serves your area
• Pass your request details to that provider so they can reach you
• Reply to your questions and messages
• See how this site and our phone lines are used
• Improve the site and the service
• Meet legal duties and prevent fraud or misuse

Who Receives It

Autumnfirst Pest Control is a referral service. When you ask for help, we share your contact details and request information with one or more independent providers or marketing partners. They use it to contact you about your request. These are separate businesses, and each has its own privacy practices.

We also share data with vendors that help run the site and phone systems, such as hosting, analytics and call-tracking services. We may disclose information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, however, count sharing with marketing partners as a "sale" or "share". Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This site may use cookies and similar tools to see how visitors use it. You can control cookies in your browser settings. Blocking them may change how some parts of the site work.

Your Rights and Options

Depending on where you live, you may be able to access, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@autumnfirst.garden. We may need to confirm who you are before we act on it.

Security and Retention

We take reasonable steps to protect your information. No system for storing or sending data is fully secure, though. We keep information only as long as the purposes above require, or as the law demands.

Children

This site is not intended for children under 13. We do not knowingly collect personal information from them.

Policy Updates

We may revise this policy from time to time. The date at the top shows the latest change.

Contact

Questions about this policy? Email contact@autumnfirst.garden.